Terms & Conditions


These terms of use govern your use of our website. By using our website, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

Licence to use website

You may not, without prior permission:

  • Republish material from this website (including republication on another website); sell, rent or sub-license material from the website;
  • Show any material from the website in public;
  • Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
  • Edit or otherwise modify any material on the website; or redistribute material from this website [except for content specifically and expressly made available for redistribution (such as our newsletter)].

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use. You must not: Where content is specifically made available for redistribution, it may only be redistributed within your organisation.


You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You must not use our website to transmit or send unsolicited commercial communications. You must not use our website for any purposes related to marketing without our express written consent.


Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. We may disable your user ID and password in our sole discretion without notice or explanation.


In these terms of use, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose. You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights. Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law). You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website. Notwithstanding our rights under these terms of use in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.


Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).


  • To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;
  • We will not be liable for any consequential, indirect or special loss or damage;
  • We will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information;
  • We will not be liable for any loss or damage arising out of any event or events beyond our reasonable control;
  • Our maximum liability in relation to any event or series of related events will be limited to as reasonable amount.

Nothing in these terms of use (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law. Subject to this, our liability to you in relation to the use of our website or under or in connection with these terms of use, whether in contract, tort (including negligence) or otherwise, will be limited as follows:


You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

Breaches of these terms of use Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


We may revise these terms of use from time-to-time. Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website. Please check this page regularly to ensure you are familiar with the current version.


We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.


If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.


These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.


These terms of use together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.


These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of England and Wales.


Our full contact information can be found on our Contact Us page.


1.1 “Ministry” shall mean Ministry of Furniture Limited and any of its trading divisions. The words “we”, “us” and “our” shall have the same meaning.
1.2 “Goods” or “Services” shall mean the goods and/or services which we agree to supply by this contract.
1.3 “Specification” shall mean, except where the context otherwise requires, the specification of the goods and services to be supplied by us and shall include any description and quantity specified.
1.4 “Blanket Contract” shall have the meaning given in clause 4 of this contract.
1.5 The singular shall include the plural and the plural shall include the singular.

2.1 These are the general conditions on which Ministry agree to supply Goods or Services.
2.2 We will only agree to supply Goods or Services on other conditions if one of Ministry’s Directors signs such contract.
2.3 However, the terms in clause 4.2 (length of forecasts under blanket contracts), clause 5 (price and payment) and clause 9.2 (limit of liability) of these conditions may be varied without the need for the signature of a Director of Ministry. Any representations incorporated as special conditions in this contract under clause 2.6 may also be made without the signature of a Director of Ministry.
2.4 Save as above, nobody acting on our behalf has authority to agree to supply Goods or Services except on these conditions.
2.5 Nobody acting on our behalf has authority to enter any collateral contract which may affect the operation of these conditions or your duties under this contract.
2.6 If any representations are made to you on our behalf on which you wish to rely, these representations should be recorded as special conditions of this contract.
2.7 No one acting on our behalf has authority to make any representation not recorded as a special condition.
2.8 You agree that you have not relied on any representation not recorded as such a special condition.
2.9 You also agree to waive any claim, whether for damages or rescission or for any other relief, in respect of any representation not so recorded.
2.10 No document whether produced by us or not including all catalogues, brochures, price lists, newsletters, advertisements or drawings) shall form part of this contract, unless reference is made to each such document in the special conditions of this contract.

3.1 Unless stated otherwise, any quotation given by us is valid as an offer to supply Goods or Services for a period of 1 calendar month. At any time during that period, we reserve the right to withdraw or amend the quotation.
3.2 If we accept any order of yours, our acceptance is subject to these general conditions to the exclusion of any other terms and conditions which you may seek to incorporate.

4.1 The price shall be that agreed.
4.2 Unless otherwise agreed, the price shall:
4.2.1 be exclusive of Value Added Tax; but
4.2.2 include all other import and other duties; and
4.2.3 exclude delivery and packing.
4.3 Payment is due by you 30 days from the date of invoice. Unless otherwise agreed, payment shall be made in Pounds Sterling.
4.4 If payment is not received by the due date, we shall be entitled to charge interest at a rate of 5% per annum above the National Westminster Bank base rate from time to time accruing daily from the date payment was due until the date payment is actually received. We shall also be entitled to levy an administration charge in respect of all our efforts to obtain payment.
4.5 If any invoices for Goods or Services provided by us are due but unpaid, we shall (in addition to our other rights under this contract) be entitled to withhold all supplies of Goods or Services which may be outstanding. In addition, we may (at our option) treat you as being in repudiatory breach of this contract.
4.6 If we supply Goods or Services in installments or pursuant to a Blanket Contract, we shall, unless otherwise agreed, be entitled to tender separate invoices in respect of each delivery thereof.
4.7 You shall have no right of set off, counterclaim, discount, credits or rebates against invoices submitted.
4.8 We reserve the right to invoice in full if you delay delivery past the agreed time.

In the event:
5.1 that there is any variation of the Specification which incurs additional work or materials;
5.2 that additional works or replacement materials are required by reason of any defect or modification of the Specification;
5.3 that the price of materials or other components required to supply the Goods or Services has increased;
5.4 that taxes, duties or other levies have increased the cost of the Goods or Services which we agree to supply;
5.5 that any currency fluctuations have increased the cost of the Goods or Services which we agree to supply; we may, at our option, increase the price by such amount as may be reasonably attributable to such event or events.

6.1 We undertake that the Goods or Services supplied conform with the Specification.
6.2 However, unless specific tolerances and permitted shortages are specified in the specification, we shall be permitted to supply goods and services with such tolerances and shortages as may be reasonable in all the circumstances. Also, in respect of any materials or components supplied by you, we shall be entitled to reasonable wastage in respect of such materials and components.
6.3 We may unless the contrary is expressly stated in the Specification substitute any materials with others of a similar standard.
6.4 We warrant that all Goods sold are of satisfactory quality within the meaning of the Sale of Goods Act 1979 as amended and that all Services provided by us will be carried out with reasonable care and skill.
6.5 However, we shall be under no liability under this warranty in respect of any defect in the Goods or Services arising from any drawing design or specification supplied by you or any defect in goods or materials supplied by you.
6.6 You are responsible for the Specification which, without prejudice to the generality of the forgoing, shall include suitability for purpose, designs, drawings, technical data, its accuracy and for ensuring that it does not infringe any patents, design rights, copyrights or other intellectual property rights.
6.7 If you are supplying any materials or components:
6.7.1 for incorporation into Goods; or
6.7.2 which are ancillary to the provision of the Services; or
6.7.3 where any such materials or components are being procured from your nominated supplier whether on a free issue basis or otherwise, then you must also accept responsibility for the Specification, suitability and quality of all such materials and components.
6.8 You shall reimburse us with a sum equal to the cost of procuring materials or components required to supply during the period covered by the forecast whether or not those materials or components were acquired from your nominated supplier or otherwise should you inform us that those materials or components no longer be used for incorporation into Goods or ancillary to the provision of Services.
6.9 You are also responsible for ensuring that the Specification complies with all relevant laws and regulations, including legislative provisions of the European Union.
6.10 We shall accept responsibility for that part of the Specification we provide (if any).
6.11 We shall afford you an opportunity to inspect our production facilities subject to prior appointment. You agree not to use any information acquired by you in the course of such inspection save bona fide in connection with the supply of Goods or Services by us to you.

7.1 The timely delivery of any materials or components being supplied either by you or your nominated supplier shall be your responsibility.
7.2 We will use our reasonable endeavours to deliver Goods or Services to the place agreed and at the time agreed unless it has been agreed that you will be responsible for collection of Goods in which case they may be collected from the agreed point of collection. Save as aforesaid, time shall not be of the essence in respect of any delivery of Goods by us or supply of Services by us.
7.3 You shall endeavour to inspect the Goods or Services as soon as reasonably possible after delivery.
7.4 You agree to give us a reasonable opportunity to inspect any Goods supplied under this contract in respect of which you claim any defect or shortage. You also agree to give us a reasonable opportunity to inspect all evidence (whether physical, documentary or of any other nature) showing any defect in any Services supplied under this contract. We shall be given reasonable opportunity to carry out all tests and take all such copies, photographs and samples as we may reasonably require.
7.5 You agree to notify us in writing within 48 hrs of all claims in respect of defects in or shortages of any Goods or Services supplied under this contract where such defects or shortages were or would have been reasonably apparent on inspection. You agree to waive all claims for damages or other relief in respect of any such defects or shortages not notified to us in writing within 48 hrs.
7.6 We cannot accept any liability if Goods or Services have been altered, modified or have deteriorated whilst in your possession. Neither can we accept liability for Goods which have been subject to abnormal use, misuse or neglect.
7.7 Subject to the above, we shall make good all defects or shortages at our cost.
7.8 If we request it, all packaging or packing materials must be returned to us or our nominated agent.
7.9 If you are collecting Goods, you are responsible for loading the same at the point of delivery.
7.10 Where you are collecting Goods, for health and safety reasons, our employees are not obliged to assist in the loading of Goods.
7.11 Where we agree to deliver Goods by installments, a failure to make any particular delivery on time or at all shall not be a repudiatory breach of the whole contract.

8.1 Nothing in this clause restricts our liability for death or personal injury resulting from our negligence or the negligence of our employees servants or agents.
8.2 (Apart from our liability under clause 9.1) Our liability to you for any claim or claims made by you shall not exceed ten times the amount of the invoice or invoices from us to you in respect of the particular Goods or Services the subject of your claim or claims, or £100,000 (whichever is the smaller). However if the amount of our invoice or invoices to you is less then £250, our liability shall be limited to £2,500 instead of ten times the amount of the invoice.
8.3 If you think that any claim made by you against us may involve a claim for consequential loss, you must on or before the making of this contract give us details in writing of the nature and probable size of such possible claims for consequential loss, so that appropriate limitations on our liability may be agreed if necessary. You agree that if you do not give us such details in writing you will waive any claim against us for any consequential losses, of the nature and probable size of which you have not given us details.
8.4 You acknowledge that you have had the opportunity to negotiate a different limitation on our liability if you wish. You agree that the limitations on liability in this clause are fair and reasonable.
8.5 If any limitation of liability in this clause (or any other clause limiting liability made pursuant to clause 2.3) be governed by the Unfair Contract Terms Act 1977 and if in all the circumstances of the particular case that limitation of liability fail to satisfy the requirement of reasonableness in that Act, then you agree that our liability shall be restricted to the smallest sum which in all the circumstances of the particular case does satisfy the requirement of reasonableness in that Act.

9.1 You will indemnify us in respect of any claims, actions, costs, damage, expense and losses arising directly or as a consequence of a breach by you under this contract which shall include, without prejudice to the generality of the foregoing and subject to the special provisions of clause 4 in relation to Blanket Contract,
9.2 any defect in the Specification provided by you; and
9.3 any defects in materials or components supplied either by you direct or procured from your nominated supplier whether on a free issue basis or otherwise.

10.1 Risk shall pass on delivery.
10.2 Where Goods supplied to you are made solely out of materials or components supplied by you, you acknowledge that we have a contractual lien over such Goods until we receive payment in full for work undertaken by us in respect of those Goods. In case any lien is not satisfied within a reasonable time from the date upon which we first gave you notice of the exercise of our lien the Goods may be sold and the proceeds of sale applied in or towards satisfaction of every such lien and all proper charges and expenses in relation thereto and we will account to you for any surplus but you must account to us for any deficit.
10.3 Property in the Goods supplied by us shall not pass until we have received payment by cash or cleared funds of all outstanding invoices.
10.4 If you sell the Goods supplied by us before property has passed to you, pursuant to section 25 of the Sales of Goods Act 1979 you are able to give good title for those Goods to your sub-buyer. In this case, however, you must keep the proceeds of such a sub-sale on trust for us.

11.1 These provisions are in addition to any other right to terminate the contract for breach of any obligation.
11.2 Either party may at its option terminate this contract by notice in writing if the other party:
11.2.1 ceases to trade or threatens to cease trading; or
11.2.2 enters into a composition or voluntary arrangements with its creditors; or
11.2.3 has a receiver or administrator appointed over the whole or any part of its business or assets; or
11.2.4 has a creditor’s winding up petition advertised against it in the appropriate Gazette; or
11.2.5 passes a resolution to wind up (other than for the purposes of a solvent amalgamation or reconstruction).
11.2.6 In the event of termination under clause
11.3 or termination for repudiatory breach:
11.3.1 You shall pay to us all sums outstanding for the supply of Goods or Services as at the date of termination whether or not the same have been delivered or collected.
11.3.2 You shall reimburse us with a sum equal to the cost of procuring materials or components required to supply during the period covered by the forecast whether or not those materials or components were acquired from your nominated supplier or otherwise. For the avoidance of doubt, such reimbursement shall include any cancellation fees or other penalty payments made to suppliers.
11.3.3 Subject to prior receipt of the sums referred to in sub-clause 12.3.1 and 12.3.2, you shall at your cost arrange for the collection of all outstanding Goods, materials and components within 7 days of the date of termination. If you shall not arrange such collection, then without further reference to you we may at our option dispose of such items in any manner we think fit provided that doing so shall not prejudice our right to pursue you for all outstanding sums.
11.4 Either party may terminate this [Contract/Agreement] at any time and without liability on three (3) months written notice.

12.1 Both parties shall keep confidential:
12.1.1 all business and trade secrets including business methods;
12.1.2 the details of any specification which we may have given you;
12.1.3 any other confidential information which either party may have obtained from the other.
12.2 Neither party shall seek to solicit or seek to entice away any person employed by the other whether now or within 2 years the termination of this contract.

Neither party shall assign this contract without the consent of the other. However, we shall be at liberty to sub-contract any services should we consider it.

Ministry shall not incur any liability for any loss or damage which may be suffered by you as a result, either directly or indirectly, of the supply of Goods or Services being prevented, hindered or delayed as a consequence of circumstances beyond their reasonable control including but not limited to Act of God, war, riot, strike, lockout, trade dispute or labour disturbance, accident, breakdown of plant or machinery, fire, flood, storm or difficulty in obtaining raw materials. Nor shall Ministry be in repudiatory breach of this contract by reason of any such prevention, hindrance or delay.

Any waiver by either party of any breach of any of the terms of this contract by the other shall not be construed as a waiver of any earlier or later default of a similar nature.

Neither party shall publicise the existence of this contract without the prior consent of the other which consent shall not be unreasonably withheld.

17.1 We insist that all our employees, suppliers and customers comply with our Code of Business Ethics a copy of which is available on request.
17.2 You must not offer or supply any of our employees with any incentive, gift or other collateral advantage.
17.3 Any breach of this duty will be a fundamental breach of this contract and entitle us to terminate the contract.

18.1 You must warn us of any matter which may affect the safety of our employees and others in the supply of Goods or Services.
18.2 Failure to comply with these duties shall be a fundamental breach of this contract and entitle us to terminate the contract.

Nothing in this contract creates or shall be deemed to have created a legal partnership and neither party shall have authority to act as agent or otherwise bind the other or make any representation suggesting to any other person that a partnership may exist.

If any paragraph, part of paragraph or any other provision of this contract shall be or become void or unenforceable, the remainder of this contract shall remain in full force and effect and neither party shall be discharged from its remaining obligations hereunder.

This Agreement is governed by the law of England and Wales, and is subject to the exclusive jurisdiction of the courts of England and Wales.

In order to ensure that the right size chairs and stools are selected for Education environments, school furniture for use in classrooms should be tested to BS EN 1729 parts one and two.

Whilst it’s not mandatory that schools choose only BS EN 1729 compliant products, a school may leave themselves exposed to challenge should a person develop for example back pain in later life that could be related to the school failing to provide BS EN 1729 compliant furniture for pupils. The standard is two part:
1.BS EN 1729-1: 2015 Furniture. Chairs and tables for educational institutions. Functional dimensions.
2.BS EN 1729-2: 2012 Furniture. Chairs and tables for educational institutions. Safety requirements and test methods

Some suppliers wrongly claim compliance to BS EN 1729 by claiming compliance to one part of the standard. Some say ‘manufactured to
BS EN 1729’ (usually a sign the product has not been tested).

Products that are not tested and certified to BS EN 1729 tend to be of more traditional design and cost less; their performance may however be acceptable in the context of proven durability and the importance of matching existing stocks of chairs.

We advise that you should always ask for a copy of the test certificate so you can be clear on the position.

There is new guidance on stool heights and table widths & depths in the newly updated standards published in January 2016. Please contact info@fira.co.uk for further details. For more information see www.fira.co.uk/standards-plus
Non-classroom furniture standards
All products featured in this catalogue not for use in a classroom setting comply with one of the following European and British standards:
BS EN 15372:2008 Strength, durability & safety
BS EN 527 Design & dimensions
BS EN 1335 Design dimensions office seating
BS 5459 Performance of office seating
BS 1023 Dimensions of office screens
BS 4875 Strength & stability of storage
BS EN 14073 Office furniture storage strength of structure
BS EN 14074 Storage moving parts

Flammability Requirements & BS7176
British Standard BS 7176: 2007 allows premises to be divided into different categories of fire hazard. It is the responsibility of the employer at the place of work to determine the level of Hazard present in the building. This will be advised through the appropriate risk assessment, meaning the choice of fabrics, foams and other materials present in the furniture should be carefully chosen by you to meet the requirements of your risk assessment. In schools colleges, universities, offices, places of worship, exhibition halls this is normally seen as Low Hazard, although this must be checked by you with your fire officer.

In Hotel Bedrooms, Hospitals, Restaurants, Places of Public Entertainment Public Houses and Bars the risk is usually seen as Medium Hazard although this must be checked by you with your fire officer.

Foams used in all Ministry’s products are CMHR (combustion modified high resilience).

In England and Wales, the responsibility for fire safety in non-domestic buildings lies with the operator of the building (note that the legal situation in Scotland and Northern Ireland is different). In England and Wales this responsibility is set out in the Regulatory Reform (Fire Safety). The RRFSO covers ‘general fire precautions’ and other fire safety duties which are needed to protect ‘relevant persons’ (for example, employees or occupiers) in case of fire in and around most ‘premises’.

Legislation refers to the ‘Responsible Person’. The Responsible Person is defined as follows:
· if the building is a place of work: the employer
· if the building is not a place of work, either the person who has control of the building, such as the occupier or the owner of the building. (Note that a domestic building, such as a private home, is exempt from the RRFSO).

PU1729™ is a trademark of Ministry of Furniture. Ministry of Furniture and the Ministry of Furniture logo are trademarks of Ministry of Furniture. Unauthorised use is prohibited.

Prices and VAT
All prices are exclusive of VAT at the current rate. The company reserves the right to amend prices and the conditions of sale without prior notice.

Where multiple products have been ordered with Ministry, lead times can sometimes vary by product. Whilst every effort is made to consolidate invoicing, in some circumstances Ministry of Furniture reserve the right to invoice part completed orders without prior notice.

Specification Changes
In accordance with our policy of continuous product development and improvement we reserve the right to alter or withdraw products at any time without notice.

Errors and Omissions
Information contained within this publication (and otherwise supplied to users) is based upon our general experience and is given in good faith, but we are unable to accept responsibility in respect of factors that are outside our knowledge or control.

Colour Matching
Whilst every care has been taken to represent the product colours and finishes in this publication accurately, the colours and finishes of products supplied may differ from these shown. Colour samples are available on request. Colour matching and finishes over different products and/or different batches supplied at different times cannot be guaranteed by Ministry of Furniture. Not all colours are available on all furniture items – please refer to the specific product pages within this publication.

If goods being used solely for intended purpose within the specified guarantee period have any defect, malfunction or failure occurs, which is not the result of abuse, accidental damage or mishandling, we will repair/replace the part/product Free of Charge.

We may wish to visit your premises from time to time to inspect the condition of the Ministry of Furniture products. Not allowing a visit may invalidate the guarantee.

Customers must produce a copy of the invoice for the goods in question as evidence of the date of purchase in the event of any claims. During the lifetime of product we expect the customer to ensure that furniture is maintained and cared for appropriately.

When goods are ordered in error, please contact us as soon as possible. In the event of customers choosing to return the goods supplied in error, the goods will become chargeable a 100% restocking charge.*

If the problem is a Ministry of Furniture error, goods will be replaced Free of Charge subject to them being unused and in a saleable condition; net of any prevailing carriage charges

Product defects and delivery shortages MUST be reported within 48 hours of the delivery. We regret we are unable to compensate damages and shortages that are made outside of this period. This does not affect our policy relating to faulty products (see guarantees above) *Excludes customers with special contractual arrangements.

Samples and spare parts
Samples are available on request from our Customer Service Team and will be invoiced at the appropriate catalogue rate. However, the full amount will be credited if the goods are returned within 14 days in a resaleable condition. We stock a range of spares, for more information call 01639 812 382 or email enquiries@ministryoffurniture.com

When ordering, we will need a contact name, telephone number including out of office contact details if possible, especially if your order is being made or delivered during non-term times. Please supply details of special delivery and access instructions. Standard delivery involves ‘supply only’ to a covered ground level entrance with reasonable access for a commercial vehicle. We cannot guarantee that all the products on a multi-product order will be delivered together. A storage charge will be levied for deliveries delayed by the customer for more than 7 days after the original due date unless otherwise agreed with Ministry.

Vehicle Restrictions
Ministry of Furniture deliveries are often made using 7.5 or 18 tonne lorries. Where a delivery point has access restrictions, details must be advised to our Customer Service Team when ordering. Where vehicles are smaller than 7.5 tonnes are needed to comply with restricted access deliveries, a premium may apply.

Free delivery on orders over £400 to mainland UK, any orders under this value will attract a surcharge of £60, unless a prior contractual agreement applies. Offshore (including non mainland UK) will be charged at freight cost rates. Quotations for this are available on request.

You should ensure that, where appropriate, all products are securely fastened or stabilised and loaded reasonably and sensibly; Ministry of Furniture cannot accept any liability or responsibility for circumstances or occurrences beyond its control.