The Ministry ranges of furniture come with a minimum 12 month manufacturer's warranty. In some cases the awarded warranty is greater, based on our knowledge of the product specification and historical level of the product's performance within its intended environment of use. This will be indicated in our catalogue at the time of purchase. In the event that damages occur due to a manufacturing fault within the warranty period, Ministry will either fix or replace the product free of charge as appropriate. Faults do not however include damage occurred through malicious or improper use. Improper use constitutes use outside of the products intended design; including but not limited to exposure to excessive weight / force; and the use of product in an inappropriate environment. In the event of suspected product failure, Ministry may require photographic evidence of the fault, and may need to inspect the product within its environment / place of usage. Failure to allow Ministry to do so may invalidate the warranty.